Essex Hotel Management Recognized by Hilton for Top Performing Properties
Essex Hotel Management has three of its properties recognized by Hilton Worldwide in 2014. The Hampton Inn & Suites Lake Placid, NY and the Hampton Inn Rochester/Webster, NY have been named top performing properties in service excellence and growing customer loyalty by Hampton Hotels, Hilton Worldwide’s global brand of more than 2,000 mid-priced Hampton Inn, Hampton Inn & Suites, and Hampton by Hilton hotels.
The Hampton Inn & Suites Lake Placid, NY received the 2014 Lighthouse Award which is awarded to the Top 5% of Hampton Inns & Suites in Canada, US, Mexico, Puerto Rico, Ecuador, Costa Rica and Columbia.
The Hampton Inn Rochester/Webster, NY received the 2014 Circle of Excellence Award which is awarded to the Top 10% percent of Hampton Inns in Canada, US, Mexico, Puerto Rico, Ecuador, Costa Rica and Columbia.
The Homewood Suites in Fredericksburg, VA received the Award of Merit for the Highest Growth in Revenue per Available Room/Suite of the Homewood Suites in the US.
"On behalf of our organization, we are extremely proud of our hotels and their accomplishments. Our teams understand that success is tied to guest satisfaction and retention. These awards validate all their hard work to make that happen," said John Kattato, Vice President of Operations.
Guests enjoy guest rooms equipped with modern amenities designed to help guests feel at home and stay productive, including a microwave, refrigerator, and free hot breakfast. All three properties also participate in Hilton HHonors®, the only hotel loyalty club that offers Points & Miles® and No Blackout Dates.